Service Level Agreements

Genuine SLA is absolutely necessary for any company that seeks high database availability. With Strong and Genuine SLA organizations will be rest assured of having reliable, stable and optimum database performance.  

Everything we do is governed by a Service Level Agreement (SLA). We custom tailor an SLA at the beginning of our journey with you. You describe the task, frequency & service levels to be expected from  our team or we can guide you with Industry Standard SLA’s.

Sample Service Level Agreement.